PRECISION METERS
The Polymer Multi-jet (Class C) Domestic Water Meter complies with all requirements of the National Regulator for Compulsory Specifications (N.R.C.S.) in South Africa in accordance with the requirements of S.A.N.S. 1529-1:2019 and the N.R.C.S. and section 22 of the Legal Metrology Act 2014 (Act 9 of 2014).
Thank you for purchasing the high-quality Precision Meters Polymer Multi-jet (Class C) Water Meter.
The following installation steps will guide you through the proper process to ensure optimal performance and compliance with the warranty conditions provided by Precision Meters.
Step 1: Protecting the Meter
Ensure the water meter is covered after installation to protect it from direct sunlight. This can be done using a housing or meter box.
Step 2: Sizing
Ensure the water meter is properly sized according to the pipe size or flow rate.
Step 3: Flushing Pipework Before Installation
Flush all pipework to remove debris or sand, ensuring a clean pipeline.
Step 4: Meter Orientation
Install the meter horizontally with the dial face upright.
Step 5: Avoiding Pressure
Ensure no pressure is applied to the meter during installation from misaligned pipes or excessive vibration, as this can cause damage.
Step 6: Fitting Installation
Avoid over-tightening fittings or using excessive sealing materials like tape, which can cause leaks.
Step 7: Thread Treatment
Do not use hemp on the inlet or outlet threads. Instead, use thread tape or PTFE tape, ideally with tailpieces.
Step 8: Soldering Precautions
Avoid soldering near the meter, especially where brass fittings are involved, to prevent damage from heat.
Step 9: Water Type
Ensure the meter is used only for cold water applications and not in hot water pipelines.
Step 10: Appropriate Usage
Use the meter exclusively for clean potable water to avoid damage and inaccuracies.
Step 11: Handling Care
Handle the meter with care as it is a precision instrument. Do not drop it or damage the meter seal.
Step 12: Thread Fittings
Avoid using tapered thread fittings; tailpieces are recommended.
Step 13: Additional Protection
Install a strainer before the water meter to protect it from debris or sand.
Conclusion
By following these steps, you will ensure optimal meter performance and maintain compliance with warranty guidelines. Precision Meters will repair or replace defective meters at their discretion. Proper installation is key to a long-lasting, accurate water meter.
Below is a step-by-step guide on how to return a faulty Polymer Multi-jet (Class C) Water Meter to Precision Meters.
Step 1: Documentation
Provide the invoice and serial number of the meter to verify the warranty claim period.
Step 2: Contract Review
Complete the Contract Review Document and obtain written consent from Precision Meters before opening the meter for internal inspection.
Step 3: Inspection Fee
A fee of R300 per industrial meter is required for testing or internal inspection, payable by the customer. Proof of payment is required for COD clients, along with a purchase order for account clients.
Step 4: Shipping Costs
Meters must be returned at the client’s expense to our laboratory in Cape Town. Transportation costs are not covered if returned via the Johannesburg branch.
Step 5: Purchase Order
Provide a purchase order or a letter of acknowledgment for the testing fees and acceptance of costs.
Step 6: Plumber Costs
Precision Meters will not cover any plumbing costs for removing or replacing meters until the cause of failure is identified.
Step 7: Completing the Document
Ensure the Contract Review Document is completed correctly.
Step 8: Dispatching the Meter
After completing the above steps, dispatch the faulty meter to our facility in Cape Town for testing and inspection.
Step 9: Testing and Report
Once received, the meter will undergo testing and inspection. A report will be provided outlining the next steps.
Step 10: Finalising the Process
If the meter is found faulty due to manufacturing defects, it will be replaced at no charge. If no fault is found, you will be responsible for inspection costs and can request a repair quote or choose to collect the meter as is.
Following these steps will ensure a smooth return and inspection process for your Polymer Multi-jet (Class C) Water Meter. If you have any questions, please reach out to our support team.
Our approved products and cutting-edge conservation solutions help by better managing water resources through accurate metering, monitoring, and management tools.
Operating Hours:
Mon – Fri: 08:00 – 16:30
Sat-Sun – Closed