PRECISION METERS

Privacy Policy

For inquiries regarding our products, career opportunities, or general questions, please don’t hesitate to reach out to us. We are committed to providing prompt and comprehensive responses to all inquiries.

Precision Meters (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This privacy policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

Who We Are

 

1. Collection of Personal Information

We collect and process your personal information primarily to provide you with access to our services and products. The type of information we collect will depend on the purpose for which it is collected and used. We will only collect information that we need for that purpose.

1.1 Information Collected

  • Contact Details: Name, address, telephone numbers, email addresses.
  • Demographic Information: Age, gender, preferences.
  • Transaction Information: Details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

2. Use of Personal Information

Your personal information will only be used for the purpose for which it was collected and agreed with you. This may include:

  • Providing our products or services to you.
  • Managing our relationship with you.
  • For audit and record-keeping purposes.
  • In connection with legal proceedings.
  • Complying with legal and regulatory requirements or industry codes.
  • Conducting market or customer satisfaction research.
  • For purposes of marketing our services to you.

3. Disclosure of Personal Information

We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by POPIA.

We may also disclose your information:

  • Where we have a duty or a right to disclose in terms of law or industry codes.
  • Where we believe it is necessary to protect our rights.

4. Security of Personal Information

We are legally obliged to provide adequate protection for the personal information we hold and to prevent unauthorised access and use of personal information. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your personal information is secure.

5. Your Rights: Access to Information

You have the right to request a copy of the personal information we hold about you. To do this, contact us at the contact details provided above and specify the information you would like.

6. Correction of Your Information

You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you.

7. Retention of Information

We will retain your personal information for as long as is necessary to fulfil the purposes mentioned in this privacy policy unless:

  • Retention of the record is required or authorised by law; or
  • You have consented to the retention of the record.

8. Changes to This Policy

We reserve the right to change this privacy policy at any time. Any changes will be posted on our website and will become effective upon posting.

9. Complaints

If you believe that we have used your personal information contrary to this privacy policy or POPIA, please contact us at the contact details provided above.

You have the right to lodge a complaint with the Information Regulator.

Contact Us

If you have any questions about this policy or need further information, you can contact us at: