PRECISION METERS
All brass piston water meters supplied must be approved for trade use by the
National Regulator for Compulsory Specifications (N.R.C.S.) in South Africa in accordance with the requirements of S.A.N.S. 1529-1: 2019 and the N.R.C.S. and section 22 of the Legal Metrology Act 2014 (Act 9 of 2014).
Thank you for purchasing this high-quality Precision Meters volumetric rotary piston water meter. This water meter has been fully Tested and Verified in Precision Meters SANAS Accredited Verification Laboratory by a registered Verification Officer prior to it being supplied. This water meter is verified to SANS 1529-1: 2019 Class C specifications and it is supplied in a fully functional condition.
A water meter is a precision measuring device which has fine tolerances between its moving parts. It is designed for the measurement of potable water only. Grit, sand, or other suspended solids passing through this water meter will cause the piston to jam and cause irreparable scouring damage to both piston and chamber. Damage of this type caused during the installation process is not covered under Precision Meters warranty.
It is essential that the meter installer works cleanly during the installation process. The pipeline must be flushed thoroughly prior to the installation of this water meter.
This water meter is approved by the NRCS for vertical and horizontal installation and its accuracy is not affected by the angle of installation.
This water meter must be installed using the correct water meter tail pieces. These must be purchased separately.
N.B. Standard female pipe adaptors must not be screwed directly onto the inlet/outlet of the water meter itself under any circumstances.
Note: This is a cold-water meter with a maximum working temperature of 50 °C. Should the water temperature at the metering point exceed this, this meter will be damaged irreparably. Do not solder capillary-type fittings while fitted to the meter or use heat while this meter is fitted in the pipeline. Heat travels through the pipe during this process and this will damage the internals of the water meter irreparably.
Any position where the meter may be subjected to shock, cavitation, water hammer or surging due to rapid operation of valves etc. must be avoided as damage to the meter will result.
Ensure that the pipework at the metering point lines up correctly so that damage to the meter by installation stresses is prevented.
Precautions must be taken to prevent freezing. A meter will be damaged and could even burst if the water freezes. The meter should also be installed at least one meter away from any freezing point like a standpipe for example where the water can freeze back down the pipeline from that point.
Here’s a step-by-step guide on how to return a faulty Brass Piston Water Meter to Precision Meters for inspection and potential replacement.
Step 1: Documentation
Include the invoice and the meter’s serial number. Provide a copy of the invoice to confirm the warranty period.
Step 2: Contract Review
Fill out the Contract Review Document and obtain written consent from Precision Meters before opening the Brass Piston water meter for internal inspection.
Step 3: Inspection Fee
A testing or inspection fee of R300 per meter applies, which must be paid by the customer. Proof of payment is needed for COD customers, while account customers should provide a purchase order.
Step 4: Shipping Costs
All Brass Piston Water Meters must be returned at the client’s expense to our Cape Town laboratory. Transportation costs to Cape Town are not covered if the meter is dropped off at our Johannesburg branch.
Step 5: Purchase Order
Submit a purchase order or an acknowledgment letter agreeing to cover testing fees and additional costs as applicable.
Step 6: Plumber Costs
Precision Meters does not cover plumbing costs associated with removing or replacing meters pending the inspection results.
Step 7: Completing Documentation
Ensure the Contract Review Document is completed accurately.
Step 8: Dispatching the Meter
Once all required steps are fulfilled, dispatch the faulty meter(s) to our Cape Town facility for testing and inspection.
Step 9: Testing and Report
Upon receipt, the Brass Piston Water Meter will undergo testing and inspection. A report will be provided detailing the findings and next steps.
Step 10: Finalising the Process
If the inspection shows a manufacturing defect, the meter will be replaced at no cost. If no defect is found, you will be liable for inspection costs and can request a repair quote or opt to collect the meter without further action.
Following these steps ensures a smooth and efficient return process for your Brass Piston Water Meter. If you have any questions, please reach out to our support team.
Our approved products and cutting-edge conservation solutions help by better managing water resources through accurate metering, monitoring, and management tools.
Operating Hours:
Mon – Fri: 08:00 – 16:30
Sat-Sun – Closed
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