PRECISION METERS
Water meters supplied must be approved for trade use by the National Regulator for Compulsory Specifications (N.R.C.S.) in South Africa in accordance with the requirements of S.A.N.S. 1529-1: 2019 and the N.R.C.S. and section 22 of the Legal Metrology Act 2014 (Act 9 of 2014).
Thank you for choosing the Precision Meters, Brass Multi-jet Water Meter (Hot).
This device has undergone thorough testing and verification at Precision Meters’ SANAS Accredited Verification Laboratory, conducted by a certified Verification Officer, to ensure it meets SANS 1529-1:2019 Class B specifications. It is supplied in full working order.
As a precision instrument, the water meter features exacting tolerances between its moving parts and is designed exclusively for measuring potable water. Exposure to grit, sand, or other suspended solids can cause permanent damage to the meter. Such damage incurred during installation is not covered by the Precision Meters warranty.
To ensure proper installation, it is imperative that the installer maintains cleanliness throughout the process. Thoroughly flush the pipeline before installing the meter.
This water meter is approved by the NRCS for both vertical and horizontal installations. Its accuracy is unaffected by the angle of installation.
For installation, use the appropriate water meter tailpieces, which are available separately. Note: Standard female pipe adaptors must not be directly screwed onto the inlet/outlet of the water meter.
Please be aware that this meter is designed for hot water with a maximum operating temperature of 90 °C. Higher temperatures will irreparably damage the meter. Avoid using solder or applying heat near the meter during installation, as heat can travel through the pipe and damage the meter's internal components.
To prevent damage, do not install the meter where it may be exposed to shock, cavitation, water hammer, or surges caused by rapid valve operation. Ensure that the pipework aligns properly to avoid installation stresses on the meter. Additionally, the meter must be installed in a location protected from freezing, as frozen water can damage or burst the meter. Install at least one meter away from areas with potential freeze risks, such as a standpipe.
Follow these steps to return a faulty Brass Multi-jet Water Meter (Hot) to Precision Meters:
Step 1: Documentation
Provide the invoice and meter serial number.
Include a copy of the invoice to verify the warranty period.
Step 2: Contract Review
Complete the Contract Review Document and obtain written consent from Precision Meters to open the meter for internal inspection.
Step 3: Inspection Fee
Pay a fee of R300 per meter for testing or internal inspection.
Provide proof of payment for COD clients or a purchase order for account clients.
Step 4: Shipping Costs
Return the meter to our Cape Town laboratory at your expense.
Shipping costs to Cape Town are not covered if the meter is handed in at our Johannesburg branch.
Step 5: Purchase Order
Submit a purchase order or acknowledgment letter for testing fees and acceptance of costs.
Step 6: Plumber Costs
Precision Meters does not cover plumbing costs for removing or replacing meters until the cause of failure is determined.
Step 7: Complete Documentation
Ensure the Contract Review Document is filled out accurately.
Step 8: Dispatch Meter
After completing the above steps, send the faulty meter(s) to our Cape Town facility for testing and inspection.
Step 9: Testing and Reporting
Upon receipt, the meter will be tested and inspected.
An official report will outline the next steps.
Step 10: Finalising the Process
If the meter is found to be faulty due to manufacturing defects, it will be replaced at no charge.
If not, you will be responsible for inspection costs and can request a repair quote or collect the meter as is.
Following these steps will ensure a smooth process for handling returns and inspections of your Brass Multi-jet Water Meter (Hot).
Our approved products and cutting-edge conservation solutions help by better managing water resources through accurate metering, monitoring, and management tools.
Operating Hours:
Mon – Fri: 08:00 – 16:30
Sat-Sun – Closed