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PRECISION METERS
Water meters supplied must be approved for trade use by the National Regulator for Compulsory Specifications (N.R.C.S.) in South Africa in accordance with the requirements of S.A.N.S. 1529-1: 2019 and the N.R.C.S. and section 22 of the Legal Metrology Act 2014 (Act 9 of 2014).
Thank you for purchasing this high-quality Precision Meters Multi-jet water meter. This water meter has been fully Tested and Verified in Precision Meters SANAS Accredited Verification Laboratory by a registered Verification Officer prior to it being supplied. This water meter is verified to SANS 1529-1: 2019 Class B specifications and it is supplied in a fully functional condition.
A water meter is a precision measuring device which has fine tolerances between its moving parts. It is designed for the measurement of potable water only. Grit, sand, or other suspended solids passing through this water meter will cause irreparable damage to the meter. Damage of this type caused during the installation process is not covered under Precision Meters warranty.
It is essential that the meter installer works cleanly during the installation process. The pipeline must be flushed thoroughly prior to the installation of this water meter.
This water meter is type approved by the NRCS for horizontal installation only. Under the circumstances must this meter be installed vertically or on its side.
This water meter must be installed using the correct water meter tail pieces. These must be purchased separately. N.B. Standard female pipe adaptors must not be screwed directly onto the inlet/outlet of the water meter itself under any circumstances.
Note: This is a cold-water meter which has a maximum working temperature of 50 °C. Should the water temperature at the metering point exceed this, this meter will be damaged irreparably. N.B. Do not solder capillary-type fittings while fitted to the meter or use heat while this meter is fitted in the pipeline. Heat travels through the pipe during this process and this will damage the internals of the water meter irreparably.
Any position where the meter may be subjected to vibration, shock, cavitation, water hammer, or surging due to rapid operation of valves etc. must be avoided as this will affect the meter's accuracy and damage to the meter will result.
Ensure that the pipework at the metering point lines up correctly so that damage to the meter by installation stresses is prevented. Shear stress will damage this water meter.
Precautions must be taken to prevent freezing. A meter will be damaged and could even burst if the water freezes. The meter should also be installed at least one meter away from
any cold/freezing point like a standpipe for example where the water can freeze back down the pipeline from that point.
Follow These Steps to Return a Defective Brass Multi-Jet Water Meter (Cold) to Precision Meters:
Step 1: Documentation
Provide Invoice and Serial Number: Include both the invoice and the meter’s serial number.
Invoice Copy: Submit a copy of the invoice to confirm the warranty period.
Step 2: Contract Review
Complete Documentation: Fill out the Contract Review Document and obtain written approval from Precision Meters to open the meter for internal inspection.
Step 3: Inspection Fee
Pay Inspection Fee: A fee of R300 per meter is required for testing or internal inspection, payable by the customer.
Proof of Payment: For COD clients, proof of payment is needed; account clients should provide a purchase order.
Step 4: Shipping Costs
Return at Your Expense: Ship the meter to our Cape Town laboratory at your own cost. Transportation fees to Cape Town are not covered if the meter is dropped off at our Johannesburg branch.
Step 5: Purchase Order
Submit Purchase Order: Provide a purchase order or an acknowledgment letter for the testing fees and acceptance of associated costs.
Step 6: Plumbing Costs
Plumbing Costs Not Covered: Precision Meters does not cover plumbing costs for removing or reinstalling meters until the cause of failure is identified.
Step 7: Complete the Document
Ensure Accuracy: Confirm that the Contract Review Document is completed accurately.
Step 8: Dispatch the Meter
Send for Inspection: Once all prior steps are completed, dispatch the faulty meter(s) to our Cape Town facility for testing and inspection.
Step 9: Testing and Reporting
Inspection: The Brass Multi-Jet Water Meter (Cold) will be tested and inspected upon receipt.
Report: An official report will be provided, detailing the findings and next steps.
Step 10: Finalizing the Process
Faulty Meter: If the meter is found to have a manufacturing defect, it will be replaced at no cost.
Non-Faulty Meter: If the meter is not defective, you will be liable for the inspection costs. You may request a repair quote or choose to collect the meter as is.
By following these steps, you can facilitate a smooth return and inspection process for your Brass Multi-Jet Water Meter (Cold). If you have any questions, please reach out to our support team.
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Operating Hours:
Mon – Fri: 08:00 – 16:30
Sat-Sun – Closed
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