PRECISION METERS
Water meters used in this application with nominal bore sizes 40mmm, 50mm 80mm and 100mm must comply with the requirements of S.A.N.S 1529-1: 2019 and the N.R.C.S. and section 22 of the Legal Metrology Act 2014 (Act 9 of 2014).
Sizes 150mm, 200mm, 250mm, and 300mm must comply with the requirements of ISO 4064. Meters sizes 40mm, 50mm, 80mm and 100mm must be verified within the borders of South Africa in accordance with the requirements of section 7 of the Legal Metrology Act 2014 (Act 9 of 2014) All verification to be performed by registered Verification Officers in an S.A.N.A.S Accredited Verification Laboratory in terms of S.A.N.S. 10378: 2012
Thank you for purchasing this high-quality Precision Meters EMS Hybrid Woltmann water meter. This water meter has been fully Tested and Verified by a registered Verification Officer prior to being supplied. This water meter is verified to SANS 1529-1: 2019/SANS 1529-4: 2004 Class C specifications and this meter is supplied in a fully functional condition.
A water meter is a precision measuring device that has fine tolerances between its moving parts. It is designed for the measurement of potable water only. Grit, sand, or other suspended solids passing through this water meter will cause irreparable damage to the meter. Damage of this type caused during the installation process is not covered under Precision Meters warranty.
It is essential that the meter installer works cleanly during the installation process. The pipeline must be flushed thoroughly prior to the installation of this water meter.
This water meter is accepted by the NRCS for horizontal installation only. Under no circumstances must this meter be installed vertically or on its side.
It is strongly recommended that an inline strainer be fitted upstream of any Woltmann water meter at the time of installation to prevent meter stoppages and possible damage caused by sticks, stones, and suspended solids in the water. Note: Strainers are available separately.
This water meter must be installed with a straight length of pipe free of valves, bends, and fittings equal in length to 10 X the diameter of the meter fitted upstream of the water meter and a straight length of pipe free of valves, bends, and fittings equal in length to 5 X the diameter of the meter fitted downstream of the water meter.
Note: This is a cold-water meter with a maximum working temperature of 50 °C. Should the water temperature at the metering point exceed this, this meter will be damaged irreparably. N.B. Do not solder capillary type fittings while fitted to the meter or use heat while this meter is fitted in the pipeline. Heat travels through the pipe during this process and this will damage the internals of the water meter irreparably.
Any position where the meter may be subjected to vibration, shock, cavitation, water hammer or surging due to rapid operation of valves, etc. must be avoided as this will affect the meter's accuracy and damage to the meter will result.
Ensure that the 2 sections of pipework at the metering point line up correctly and that the gap size for the meter is correct to prevent damage to the meter and meter body. Any Mechanical or Shear stresses exerted on the meter body due to poor installation practices will damage this water meter irreparably.
Precautions must be taken to prevent freezing. A meter will be damaged and could even burst if the water freezes. The meter should also be installed at least one meter away from
any cold/freezing point like a standpipe for example where the water can freeze back down the pipeline from that point.
Follow these steps to return a faulty EMS Hybrid Class C Water Meter to Precision Meters for inspection and potential replacement:
Step 1: Documentation
Include the invoice and meter serial number. Provide a copy of the invoice to confirm the warranty period.
Step 2: Contract Review
Complete the Contract Review Document and get written consent from Precision Meters before opening the meter for inspection.
Step 3: Inspection Fee
A testing/inspection fee of R300 per meter applies, payable by the customer. Proof of payment is required for COD customers, while account customers must provide a purchase order.
Step 4: Shipping Costs
Return the meter to our Cape Town laboratory at your own expense. Shipping from the Johannesburg branch is not covered.
Step 5: Purchase Order
Submit a purchase order or acknowledgement letter confirming your acceptance of testing fees and additional costs.
Step 6: Plumber Costs
Precision Meters does not cover plumbing costs related to removing or replacing meters for inspection.
Step 7: Completing Documentation
Ensure the Contract Review Document is filled out accurately.
Step 8: Dispatching the Meter
Once all steps are completed, send the faulty meter to our Cape Town facility for testing and inspection.
Step 9: Testing and Report
Upon receipt, the meter will be tested. A report will be provided with findings and next steps.
Step 10: Finalising the Process
If a manufacturing defect is found, the meter will be replaced at no cost. If no defect is found, you are responsible for inspection costs and can request a repair quote or collect the meter.
By following these steps, you can ensure a smooth return process for your EMS Hybrid Class C Water Meter. If you have any questions, please reach out to our support team.
Our approved products and cutting-edge conservation solutions help by better managing water resources through accurate metering, monitoring, and management tools.
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Mon – Fri: 08:00 – 16:30
Sat-Sun – Closed
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