PRECISION METERS
N.B. A strainer must be fitted upstream of a combination meter to protect the meter and changeover valve.
This installation guide provides step-by-step instructions for correctly installing a Combination Water Meter in compliance with South African standards.
Step 1: Preparation
Step 2: Check Compatibility
Step 3: Location Selection
Step 4: Install the Meter
Step 5: Installing Strainers (if applicable)
Step 6: Testing the Installation
Step 7: Finalising Installation
Step 8: Maintenance and Service
Step 9: Compliance
The Woltmann water meter is accepted by the NRCS for horizontal installation only. Under no circumstances must this meter be installed vertically or on its side.
It is strongly recommended that an inline strainer be fitted upstream of any Woltmann water meter at time of installation to prevent meter stoppages and possible damage caused by sticks, stones, and suspended solids in the water. Note: Strainers are available separately.
This water meter must be installed with a straight length of pipe free of valves, bends, and fittings equal in length to 10 X the diameter of the meter fitted upstream of the water meter and a straight length of pipe free of valves, bends, and fittings equal in length to 5 X the diameter of the meter fitted downstream of the water meter.
Note: This is a cold-water meter with a maximum working temperature of 50 °C. Should the water temperature at the metering point exceed this, this meter will be damaged irreparably. N.B. Do not solder capillary type fittings while fitted to the meter or use heat while this meter is fitted in the pipeline. Heat travels through the pipe during this process and this will damage the internals of the water meter irreparably.
Any position where the meter may be subjected to vibration, shock, cavitation, water hammer or surging due to rapid operation of valves etc. must be avoided as this will affect the meter's accuracy and damage to the meter will result.
Ensure that the 2 sections of pipework at the metering point line up correctly and that the gap size for the meter is correct to prevent damage to the meter and meter body. Any Mechanical or Shear stresses exerted on the meter body due to poor installation practices will damage this water meter irreparably.
Precautions must be taken to prevent freezing. A meter will be damaged and could even burst if the water freezes. The meter should also be installed at least one meter away from
any cold/freezing point like a standpipe for example where the water can freeze back down the pipeline from that point.
Follow These Steps to Return a Defective Combination Water Meter to Precision Meters:
Step 1: Documentation
Provide Invoice and Serial Number: Include both the invoice and the meter’s serial number.
Invoice Copy: Submit a copy of the invoice to confirm the warranty period.
Step 2: Contract Review
Complete Documentation: Fill out the Contract Review Document and obtain written approval from Precision Meters to open the meter for internal inspection.
Step 3: Inspection Fee
Pay Inspection Fee: A fee of R300 per meter is required for testing or internal inspection, payable by the customer.
Proof of Payment: For COD clients, proof of payment is needed; account clients should provide a purchase order.
Step 4: Shipping Costs
Return at Your Expense: Ship the meter to our Cape Town laboratory at your own cost. Transportation fees to Cape Town are not covered if the meter is dropped off at our Johannesburg branch.
Step 5: Purchase Order
Submit Purchase Order: Provide a purchase order or an acknowledgement letter for the testing fees and acceptance of associated costs.
Step 6: Plumbing Costs
Plumbing Costs Not Covered: Precision Meters does not cover plumbing costs for removing or reinstalling meters until the cause of failure is identified.
Step 7: Complete the Document
Ensure Accuracy: Confirm that the Contract Review Document is completed accurately.
Step 8: Dispatch the Meter
Send for Inspection: Once all prior steps are completed, dispatch the faulty meter(s) to our Cape Town facility for testing and inspection.
Step 9: Testing and Reporting
Inspection: The Combination Water Meter will be tested and inspected upon receipt.
Report: An official report will be provided, detailing the findings and next steps.
Step 10: Finalising the Process
Faulty Meter: If the meter is found to have a manufacturing defect, it will be replaced at no cost.
Non-Faulty Meter: If the meter is not defective, you will be liable for the inspection costs. You may request a repair quote or choose to collect the meter as is.
By following these steps, you can facilitate a smooth return and inspection process for your Combination Water Meter. If you have any questions, please reach out to our support team.
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Operating Hours:
Mon – Fri: 08:00 – 16:30
Sat-Sun – Closed
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